FAQ

FAQ

 

 

Q: What makes Heavens Treasure Hair Care different from other products?

 

 

A: At Heavens Treasure Haircare, we prioritize using natural and organic ingredients that are gentle on your hair and scalp. Our products are formulated to enhance and maintain the health of your natural hair, rather than relying on harsh chemicals or synthetic additives. We also place a strong emphasis on sustainability and cruelty-free practices in all aspects of our business.



Q: Are your products suitable for all hair types?


A: Yes, our products are designed to cater to a wide range of hair types, including curly, coily, kinky, wavy, and straight hair. We offer different product lines to address specific needs, so you can choose the products that work best for your unique hair type and concerns. You can reach out to us through social media, or email for any recommendations.


 

Q: What products help natural hair grow?


A: Our Moisturize and seal bundle has everything you need for healthy hair growth This bundle includes our Nourishing Growth Oil, Healthy Hair Growth Balm, Chebe Leave-In Hair Lotion, Hydrating Hair Mist.

The oil and, balm promote growth the hair mist and hair lotion give moisture, and all products stimulate the scalp.


Q: What products to use for alopecia?


A: If you're suffering hair loss from alopecia use our Nourishing Growth Oil Apply it daily and massage it in for added benefits.


Q: Do hair growth products work?


A: Not all hair growth products are made the same. Depending on the ingredients that hair growth products are made with, they can absolutely work! Everyone is different and some products can work faster than others. We highly recommend trying our Nourishing Growth Oil which is made with ingredients that aid in hair growth and can work great for those suffering hair loss. 

 

Q: Are Heavens Treasure Hair Care products all natural?


A: Yes, our products are made with 100% all natural ingredients. 



Q: Can these products be used on relaxed hair?


A: Absolutely! Nourishing Growth Oil and Hydrating hair mist work well to grow and strengthen relaxed hair. 



Q: Can I use Heavens Treasure Products with Locs?


A: Yes, our products are loc safe. 



Q: When should I expect to see results?


A: Consistency is key! We recommend at least 3 months of consistent use for optimal results. Although many customers see results much sooner, we want to be sure to provide realistic timeframes.


Q: Do you offer international shipping?


A: No, we do not offer worldwide shipping as of yet we only ship to United States. 



Q: What is your return and exchange policy?


A: We want you to be completely satisfied with your purchase. Please refer to our Returns and Exchange Policy on our website for detailed information on how to initiate returns or exchanges and any applicable terms and conditions.



Q: How long until I receive my order?


A: Our order processing time is 3-5 business days. Transit time is 1-5 business days once shipped.